IGSW Refund and Cancellation Policy

Refund Policy

•⁠  ⁠Donations: All donations are non-refundable, as they directly support IGSW's charitable causes. However, in exceptional circumstances, donors may request a refund within 7-14 days of donation. Refund requests can be made via email to [IGSW's email].

•⁠  ⁠Services: For specific services or programs, refunds will be provided on a prorated basis, depending on the service usage. Refunds will be processed through the original payment method.

 

Cancellation Policy

•⁠  ⁠Recurring Donations: Donors can cancel recurring donations by logging into their account or contacting IGSW's support team. Cancellations will take effect within 7-10 business days.

•⁠  ⁠Services: To cancel a service, users must provide 30 days' written notice. Upon cancellation, users will lose access to the service and any associated data.

 

Special Considerations

•⁠  ⁠Extenuating Circumstances: IGSW may offer flexibility for cancellations or refunds in exceptional circumstances, such as natural disasters or serious illness.

•⁠  ⁠Partial Refunds: Partial refunds may be offered for partially completed services, at IGSW's discretion.

 

Compliance with Indian Laws

•⁠  ⁠Applicable Laws: This policy complies with Indian consumer protection laws and regulations.

•⁠  ⁠Jurisdiction: Any disputes related to refunds and cancellations will be resolved through the courts of India.

 

Communication

IGSW will clearly communicate this refund and cancellation policy to donors and service users through its website, agreements, and customer support channels.